LET’S GET YOU BACK TO YOUR GAME

Need a hand?

Email support@koloemulator.com for help with installation, account access, saves, or a bug.

For a useful bug report

• Your device model, operating system, and Kolo version.
• The game and what you were doing when the problem happened.
• The exact message or a screenshot, with private details hidden.

Never send your password, recovery link, account token, or ROM files.

Account recovery

Verified-email password recovery is being added. Until it is available in your build, contact support for account-access help. We will need to verify ownership before making account changes.

Privacy requests

Use the same address for questions about your information or to request access, correction, or deletion.